Fully Managed, Worry Free IT makes sense
Decrease downtime, increase IT health, and make costs more predictable
Logic's Responsive solution is comprehensive monitoring and alerting that integrates with your help desk
Managed Services
Logic's Managed Services provide a comprehensive, proactive approach to monitoring your IT environment ensuring stability for all users and enabling system-wide optimization.
 |
Responsive Monitoring - Sophisticated IT operations need sophisticated proactive monitoring.
Logic's Responsive Monitoring solution is comprehensive, providing companywide monitoring and alerting for all of your IT assets from WAN to LAN, to desktops and servers, SQL, Exchange, IIS and much more. It will integrate well with your existing monitoring software and helpdesk procedures.
Responsive Monitoring will give you one view into the state of your IT network and help you turn reactive IT distractions into proactive solutions that will dramatically increase system up time.
Contact Logic to learn more
|
 |
Proactive IT - Even companies with their own IT departments need a back-up plan. They may have certified technicians on their team working on important IT projects, but the hassle of solving day-to-day issues is a constant disruption.
Logic offers a Proactive Monitoring and Maintenance service where Logic's industry-certified technical engineers can centrally and proactively monitor your servers, desktops, applications, security, and network.
Logic's comprehensive monitoring and proactive maintenance will dramatically decrease your downtime. Additionally, Logic offers service level agreements, guaranteeing response time to any issues that arise. Issue resolution can be done by your IT staff or Logic's industry-certified technical engineers on a traditional time and materials basis or by purchasing pre-paid blocks of hours. Knowing your fixed cost up front, will enable you to manage your technology needs and bring predictability to your bottom line.
Logic provides you with stability across your IT environment. We will assist with running your entire operation, leaving you with more time to handle pressing IT projects and ultimately give you peace of mind.
Contact Logic to learn more
|
 |
Fully Managed, Worry Free IT - Unplanned IT outages are common and can disrupt a business's daily activities. Outages can bring down email systems disconnecting you from your customers, business partners or colleagues. They can cause data loss and lead to security problems, all of which have a direct and indirect impact on your revenues.
Logic's industry-certified technical engineers can centrally monitor and proactively maintain your servers, desktops, applications, security, and connectivity significantly reducing unplanned outages. Additionally, Logic guarantees to fix any problems within four hours (or better, depending on your business needs).
Logic provides you with stability across your IT environment. For a fixed monthly fee Logic will run your entire IT operation, leaving you with more time to handle pressing aspects of your business and ultimately give you peace of mind. Knowing your fixed cost up front, will enable you to manage your technology needs and bring predictability to your bottom line.
Contact Logic to learn more
|
Managed Services at a Glance
| Managed Service | Alerting and Monitoring | Problem Response | Problem Resolution |
| Fully Managed | ✓ | Guaranteed Response | Guaranteed Resolution |
| Proactive | ✓ Handled by Logic's NOC or your NOC | Guaranteed Response Handled by Logic's Professional Services or your IT team | Handled by your IT team or Logic's Professional Services if necessary on T&M basis |
| Responsive | ✓ Integrated with your NOC | | |