Terms and Conditions

  1. Definitions

    In this Agreement, the following terms shall have the meanings indicated:

    "Agreement"means this Agreement including the service order forms completed on Logic's website and such amendments as may from time to time be made in accordance with these terms.
    "Charges"means the charges, fees and other amounts payable by Customer to Logic as set forth in this Agreement.
    "Commencement Date"means the date the Service is available for use by the Customer.
    "Customer"means the individual agreeing to the service order form and the term shall include "you" and "your".
    "Logic"means "Logic Communications Ltd." with its main office located at 30 Victoria Street, Hamilton HM 12, Bermuda
    "Service"means such services including long distance, internet service, Detechtive services or any other service the Customer specifies in the service order form(s) provided through Logic's network system and any other services provided by Logic.
  2. The Service; Acceptance by Customer, Credit check.

    Logic agrees to provide to the Customer the Service subject to the terms and conditions set forth in this Agreement, which shall take effect from the date that Logic accepts the Customer's completed service order form. Logic, however, reserves the right to require credit references and/or security deposit prior to activation of the Service, if in Logic's sole discretion, it is deemed appropriate.

  3. Telecommunications Link.

    You shall at your own expense, arrange for the selection, installation, operation, and maintenance of any necessary telecommunications equipment and link between your site and Logic's telecommunications network. Logic shall accept no responsibility for the through transmission of signals, or for the quality of or defects in signals sent or received by such equipment or link. Logic shall not be responsible for testing, certifying or inspecting your equipment and shall not be responsible if such equipment becomes obsolete or requires modification due to changes in Logic's equipment, network or operations. Inasmuch as such equipment or link will be provided by a third party telecommunications service provider, you acknowledge and agrees that Logic shall have no liability whatsoever to the Customer for any loss, cost or damage (including, without limitation, any special, indirect or consequential damages) related in any way to a failure of deficiency in the installation or use of such telecommunications equipment or link.

  4. Term of this Agreement

    This Agreement shall commence on the date that the Customer agrees to the service order form and, unless terminated in accordance with the provisions herein, will continue in effect on a month to month basis for as long as any Service remains in use.

  5. Fees and Charges; Changes; Late payment fees

    1. You agree to pay, within thirty (30) days from the date of the invoice ("Payment Due Date"), the following: (i) One time set-up fee in accordance with the Service selected at sign-up (if any); (ii) a monthly fee in accordance with Logic's published rates for the Service selected at sign up and connect time over and above any minimum hours included in the Service, and/or the monthly invoiced amount payable for the Service.
    2. Charges for the Service such as the Logic long distance service shall begin when calls are answered, that is, when a connection is made between your telephone and some other device (including, without limitation, a person, an answering machine, wrong number, a voicemail box, or fax machine). Charges cease upon disconnection of the calls. Minimum connection time is one (1) minute.
    3. Monthly invoices shall be sent to you at the address designated by you on the Service signup form. It is your responsibility to keep Logic up to date with your most current contact information. This is to ensure the correct presentation of monthly bills and continuation of Service. Failure of the Customer to receive bills does not constitute a valid reason for non-payment of bills.
    4. You shall be responsible for all Charges incurred on and billed to your account with Logic, whether with or without your knowledge and consent, therefore you are advised to take all such steps necessary to safeguard access to the Service to prevent unauthorized or fraudulent use.
    5. Should you dispute any amount set forth in the invoice, you shall be required to send written notice to Logic within forty five (45) days of the date of the invoice; otherwise, the invoice will be deemed accepted by you as correct, Logic will investigate the matter and notify you of its findings, which shall be conclusive. Should you wish to dispute the invoice after 45 days, Logic may charge a reasonable fee for carrying out such an investigation. If, following such an investigation, Logic finds that your account was in fact incorrect, that fee will be returned to you. . Customers accept all charges not properly disputed within the stated time frame and are expected to pay all undisputed charges in accordance with this Agreement. Customers will also be responsible for all debt collection, legal and other charges incurred by Logic in attempting to recover all overdue amounts.
    6. Upon set up of your account, you will be asked to provide us with your valid credit/debit card (“Card”) number in order to activate the Service. You hereby authorize us to charge and place a hold on your Card with respect to any unpaid charges for Service or any related equipment (if applicable). You authorize the issuer of the Card to pay any and all amounts described herein without requiring a signed receipt. You authorize us to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your Card, until such amounts are paid in full. You agree to provide us with updated Card information upon our request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither Logic nor any of its affiliated companies will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on your Card.
    7. When payment is made by your Card, payment will also be subject to the terms and conditions established by your Card issuer. Invoices not paid within 30 days of the Payment Due Date shall be subject to a late payment charge of BD$5. Further, you will be charged accordingly, if payment to Logic by a Card or by any other non-cash method is rejected for any reason. Payment is due on the last business day of the month. Customers are advised that payments made at an ATM or online, following receipt by Logic or at any drop box location, will take at least two (2) business days to register on the Customer’s account. A business day for these purposes is defined as Monday to Friday between 9.00am and 5.00pm. To avoid late fees or a possible interruption of service, Customers should ensure that they pay their bills in accordance with the rules and regulations of their bank if paying their bills online or using an ATM, and in accordance with this Agreement for all payments. Customers will receive their monthly bill at the address as notified to Logic by the Customer.
    8. If payment by a Card or other non-cash method is rejected for any reason. Logic also reserves the right to continue to provisioning of the Service on a prepaid basis only or to impose a credit limit on your account with respect to usage Charges (billed and unbilled) as is reasonable in the circumstances. Logic may suspend the Service if you exceed such credit limit, until Logic has received in full payment of the outstanding Charges.
    9. In the event that your account is sixty (60) days or more overdue, Logic reserves the right to deactivate the account.
    10. Logic reserves the right to revise its published rates of Charges applicable to the service from time to time. Notice of any change may be sent by email, fax or mail and shall be deemed sufficient if printed on or separately included with your monthly invoice. Your continued use of the Service shall constitute your acceptance of any such changes.

  6. Local Call Charges

    You are responsible for any local call Charges applicable to the Service between your site and the Logic service network.

  7. Customer Warranties and Representations

    You hereby represent and warrant to Logic as follows:

    1. that the Service will only be used for lawful purposes and the transmission of any material or information arising from the use of the Service will not violate any applicable law or regulation of Bermuda or any other jurisdiction.
    2. that the Service will not be used in any manner to access Logic's computer installations for any purpose other than obtaining the Service in accordance with the terms and conditions of this Agreement.
    3. That you are at least eighteen (18) years of age.

  8. Termination; Suspension of Service

    1. Either party may terminate this Agreement at any time upon thirty (30) days written notice to the other party unless terminated as provided for herein.
    2. Logic may, at its absolute discretion and without notice effectively immediately suspend or terminate the Service:- (i) if you fail to pay any Charge or other amount due hereunder; or (ii) should Logic in its sole opinion, determine that activity has occurred which constitutes inappropriate or unlawful use of the Service, interferes with Logic's telecommunications network or equipment; or (iii) if you otherwise commit a breach of any term of this Agreement
    3. Your obligation to pay any and all outstanding Charges or other amounts which accrued prior to suspension or termination of the Service shall become immediately due and payable upon suspension or termination of the Service.
    4. Should the Service be suspended or terminated for any reason and should Logic subsequently agree, in its sole discretion, to reinstate the Service, you shall be required to pay the reconnection fee (if any), in addition to any other amounts due and owing at the time of reinstatement of the Service. Logic may choose not to restore the Service unless satisfied that there will be no repetition of the circumstances giving rise to the suspension of Service.

  9. Service Upgrading

    In order to provide future improvements and/or upgrade the Service, Logic reserves the right to effect changes to the rule of operation, accessibility and security procedures, and the provision, type and location of the Service, Logic resources, administration, features and network functionality.

  10. Disclaimer of Warranties and Limitation of Liability

    1. LOGIC PROVIDES NO WARRANTY EXPRESS OR IMPLIED AS TO THE SERVICE, THE LOGIC TELECOMMUNICATIONS NETWORK, ANY RELATED SOFTWARE, HARDWARE OR EQUIPMENT, QUALITY OF TRANSMISSIONS, CONNECTIVITY INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTIBILITY OF FITNESS FOR A PARTICULAR PURPOSE, OR SUITABILITY. Logic does not warrant or guarantee the level of transmission service performance or speed. Logic shall not be liable for any indirect, consequential or economic loss of any kind whatsoever which the Customer may suffer arising under or in connection with this Agreement or the performance thereof, whether based on breach of contract, breach of warranty, negligence or any other liability.
    2. Without limiting the provisions of this section 10, you agree that should Logic be found liable under this Agreement, liability shall be limited to the lesser of (a) direct damages proven by the Customer in a competent court or (b) the Charges paid to Logic by you during the calendar month immediately preceding the date the applicable claim or action first arose.

  11. Customer Indemnification

    You hereby agree to indemnify, defend and hold harmless Logic and its shareholders, directors, officers, employees, agents, affiliates and contractors from any and all claims, demands, actions, costs (including reasonable legal fees and expenses), expenses, damages and liabilities at law or in equity arising in any way from the Service, or your use thereof including without limitation claims of slander, infringement of copyright from material transmitted over Logic's network system or infringement of patents arising from, combined with, or used in connection with the Service.

  12. Privacy Policy

    Customer set up information sent by you on our website is subject to our privacy policy. For more information see www.logic.bm.

  13. General Provisions

    1. This Agreement contains the entire terms and conditions between you and Logic and supersedes all prior and collateral agreements, understandings and representations between you and Logic whether oral or written, as to the subject matter of this Agreement.
    2. No delay or omission of Logic to exercise any right or remedy will impair any such right or remedy or be a waiver of any breach or default, nor will a waiver of any single breach or default, which must be in writing, be a waiver of any other breach or default.
    3. This Agreement shall be governed by and construed in accordance with the laws of Bermuda.
    4. If any provision of this Agreement is found illegal, invalid or unenforceable, it will be modifiable in order to render it legal and enforceable, but will otherwise be considered severed and the other parts will remain in force and effect.
    5. The parties shall attempt to amicably resolve any disagreement or dispute which may arise between them regarding the interpretation, performance of or failure to perform under this Agreement
    6. If there is a conflict between the terms and conditions of this Agreement and those of your Service order form, then the terms and conditions of this Agreement shall control.
    7. Headings of this Agreement are for convenience only and shall not be construed as part of this Agreement.
    8. This Agreement shall not be assignable by you, however Logic shall be entitled to assign this Agreement in whole or in part without your consent.
    9. Any notice or other communication required to be given or served under this Agreement shall be in writing and shall be delivered or sent by electronic mail, fax, or courier service: (1) if from Logic to you, to the address designated by you on the Service sign up form or to the address as amended by you from time to time; (2) if from you to Logic, to the address located at www.logic.bm.
    All notices shall be deemed given on the date received by the addressee.

  14. Unlimited Long Distance Plans

    You must commit for a minimum term of one (1) year to qualify for a Logic Unlimited Long Distance Plan (defined below). Following the initial one (1) year term, the Logic Unlimited Long Distance Plan shall automatically renew on a month-to-month basis until either Party terminates the Service in accordance with this Agreement. In the event that you terminate or breach this Agreement prior to expiry of the minimum one (1) year term of Logic's Unlimited Long Distance Plan, Logic will immediately debit from your debit/credit card $200.00 as an early cancellation fee. In addition the early cancellation fee, you are also liable to Logic for any other sums owed.

    Logic Unlimited Long Distance Plans means long distance calls to the US, UK, Canada and Ireland only and rates to other countries can be found at www.logic.bm. Only calls made from Bermuda qualify for a Logic Unlimited Long Distance Plan.

    If a landline phone is the chosen phone number designated for a Logic Unlimited Long Distance Plan, the landline user will be unable to register that landline with another long distance carrier for a one year period.

    If a cell phone is the chosen phone number designated for a Logic Unlimited Long Distance Plan, roaming charges will not be included under the plan. Cell phone users will be required to use the prefix 2020220 in order to make any long distance calls with Logic from a cell phone. After entering the prefix 20-20-220 press “SEND” and then enter the destination number. DO NOT press “SEND” again after you have entered the destination number. If you do press “SEND” after entering the destination number, this will circumvent Logic and you will be billed through another long distance carrier. In addition, you MAY NOT use your cell phone address book to make calls with this service as this will also result in circumvention of the Logic service and you will be billed by another carrier. If the cell phone user wants to block long distance calls by any other direct dial carrier to prevent long distance calls being charged by another carrier, or cancel an existing long distance plan with another carrier, it is the Customer's responsibility, to do so. Logic will not be responsible for any calls billed by other carriers.

  15. Other Long Distance Plans

    The details of other Long Distance Plan rates can be found at www.logic.bm.

  16. SpamCatcher

    You are responsible for accessing the messaging center and retrieving your own quarantined mail and setting the sensitivity levels for SpamCatcher. If you do not access the message center and retrieve quarantined email within fourteen (14) days, it will be permanently deleted. You are also responsible for retrieving any desirable e-mail from the message center and manually sending it to an inbox.

  17. Broadband

    You must supply the appropriate broadband modem and NIC card to benefit from Logic's broadband Service. Due to the continual grooming and upgrading of telecommunications facilities, Logic does not warrant or guarantee the equipment supplied by you will remain compatible with the Service or that the Service will continue to be maintained at your premises.

  18. Additional Fees to be charged as appropriate

    Reconnection fee$15
    Investigation fee$15